Our Store Policies
Information You Need
To provide a smooth and enjoyable online shopping experience, we believe all store policies need to be clear, fair and transparent. Take a look below to learn more about ours, and reach out with questions.
Shipping Policy
How It Works
Standard Shipping: Within Canada (excluding Yukon, Nunavut and NW Territories), every order has a flat rate of 35 CAD. The products will be shipped by Canada Post and the delivery time is within 10 business days. We currently do not offer shipping for destinations outside of Canada.
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Local Delivery: Delivery to Great Vancouver Area BC within 5 business days, with a 25 CAD flat rate for every order.
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Local Pickup: The order will be ready in 1 - 2 business days, at 113 - 5108 North Fraser Way, Burnaby V5J 0H1.
Returns
How It Works
Products with undamaged original package can be returned within the first 90 days of purchase. Please contact us if you need a refund.